1. Introduction

This Privacy Policy explains how Tuatech Solutione S.L. dba PixieTales ("PixieTales," "we," "our," or "us") collects, uses, and protects your personal information when you use our website and services. By using PixieTales, you agree to the terms outlined in this Privacy Policy.

We are committed to protecting your privacy and ensuring that your personal data is handled in accordance with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable privacy laws.

2. Information We Collect

We collect minimal personal information necessary to provide our services:

• Email Address: Required for account registration, communication, and service delivery. We do not require any other personal information from you.
• First Name: not required, but if provided via social login - will be stored.
• Last Name: not required, but if provided via social login - will be stored.

When you register or log in to our service using Google or Facebook, we may receive information such as your name and email address from these platforms, depending on your privacy settings with them. Please review the privacy policies of Google and Facebook to understand what information they share when you use their services for login.

Note: While we collect only your email, payment processors such as Stripe may collect additional personal information during the payment process. Please refer to Stripe's privacy policy for more details.

3. Data Accuracy and Fictional Information

You are not required to provide accurate or factual information when using our services. You may choose to use fictional names, characters, and subjects when interacting with our platform.

4. How We Use Your Information

We use your email address and other information (if provided by Google or Facebook) for the following purposes:

• To create and manage your account.
• To provide you with access to our services, including generating personalized fairy tales.
• To communicate with you regarding your account, subscriptions, and customer support inquiries.
• To send you updates about PixieTales and any changes to our services or policies.

5. Data Security and Storage

We are committed to ensuring the security of your personal data. We do not store your password; instead, we store an encrypted checksum of your password for authentication purposes. We employ industry-standard security measures to protect your information from unauthorized access, disclosure, or misuse.

6. Third-Party Services

PixieTales uses third-party services to provide certain features:

• Google Analytics: We use Google Analytics to understand how our website is used and to improve our services. Google Analytics may collect information about your device, browsing actions, and patterns. Please refer to Google's Privacy Policy for more information.
• OpenAI: Our service uses OpenAI technology to generate personalized fairy tales. While we strive to provide creative and appropriate content, all AI-generated content is based on user inputs.
• Stripe: Payments are processed securely via Stripe. Please refer to Stripe's Privacy Policy to understand how your payment information is handled.
• Google and Facebook Login: If you use Google or Facebook to register or log in, we may receive certain information from these platforms, such as your name and email address. The use of these login methods is subject to Google and Facebook's privacy policies, respectively.

7. Data Retention and Deletion

When you delete your profile, all your personal data is permanently deleted from our systems, except for invoices already sent to you, which we are required to retain for legal and accounting purposes.

8. Your Rights Under GDPR (EU Residents)

As a user of PixieTales and a data subject under the GDPR, you have the following rights:

• Right to Access: You have the right to request access to the personal data we hold about you.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete data we have about you.
• Right to Erasure: You have the right to request the deletion of your personal data. Upon account deletion, all personal data will be permanently erased, except for previously sent invoices.
• Right to Object: You have the right to object to the processing of your data in certain circumstances.
• Right to Data Portability: You have the right to request the transfer of your data to another service provider.

To exercise any of these rights, please contact us at [email protected].

9. Your Rights Under CCPA (California Residents)

If you are a resident of California, you have the following rights under the CCPA:

• Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you, the sources of that information, the purpose for collecting it, and the third parties with whom we share it.
• Right to Delete: You have the right to request that we delete any personal information we have collected from you, subject to certain exceptions.
• Right to Opt-Out: You have the right to opt out of the sale of your personal information. Note: PixieTales does not sell personal information.
• Right to Non-Discrimination: You have the right not to receive discriminatory treatment for exercising your privacy rights.

To exercise any of these rights, please contact us at [email protected].

10. Do Not Sell My Personal Information

PixieTales does not sell your personal information to third parties. If this policy changes in the future, we will update this Privacy Policy and provide you with appropriate notice and an option to opt-out.

11. Cookies Policy

What are cookies? Cookies are small text files that are stored on your device (computer, smartphone, tablet) when you visit our website. They are used to ensure the functionality of the website and to enhance the user experience.

Types of cookies we use:

• Necessary Cookies: These cookies are essential for the operation of our website and cannot be turned off in our systems. They are usually set in response to actions made by you, such as setting your privacy preferences, logging in, or filling in forms.
• Analytics Cookies: We use cookies from Google Analytics to help us understand how visitors interact with our website. These cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come from, and the pages they visited. This helps us analyze website traffic and improve our website.
• Authentication Cookies: These cookies are partially used to maintain your authentication status after you log in to our website. They help ensure that you remain logged in as you navigate between pages, enhancing the security and convenience of your browsing experience.

Managing Cookies: You can manage or disable cookies through your browser settings or via § button. Please note that disabling cookies may affect the functionality of our website, and you may not be able to access certain features or services.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. Your continued use of PixieTales after any changes are posted constitutes your acceptance of the revised Privacy Policy.

13. Contact Information

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at [email protected].